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Classification and Marque Qualité Tourisme


your accommodation

Star rating

The star rating system is a voluntary initiative that offers an official guarantee of the quality of services and level of comfort to French and international customers, whose expectations are increasingly high.

Accommodation verification is carried out by duly accredited inspection bodies, based on rating criteria adopted and approved by decree.

Chambres d’hôtes référence

This is a qualification valid for 5 years, based on a national reference system. The aim of this program is to offer non-labeled B&Bs the opportunity to guarantee the quality of their services to their customers. This qualification aims to highlight the quality of your B&B, offering your customers the assurance of choosing accommodation that has been assessed.

By obtaining this qualification, you will be listed on the websites of the Agence de Développement Touristique de l’Ariège and the Comité Régional du Tourisme Occitanie, boosting your visibility.

Your privileged contact for the destination’s accommodation providers

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Mélanie PEREZ - informations@tourisme-arize-leze.com

from the tourist office

In category II

Tourist offices have the option of voluntary classification. This classification represents a powerful tool to reinforce their federating role in the development of tourist activity in their geographical area of intervention.

The tourist office obtained category II classification in 2017 and we are currently working on the classification renewal file.

A charter was therefore drawn up during this 1st classification in order to best welcome our visitors.

The Brand

Tourism Quality

The Qualité TourismeTM brand was created to guarantee quality reception and services for tourist customers. This mark covers the entire tourist reception chain: hotels, tourist residences, vacation villages, campsites, restaurants, cafés and brasseries, seasonal rental agencies, tourist offices, places of interest, sports and leisure activities…

To obtain this mark, tourism professionals must follow a quality approach that complies with the criteria Qualité TourismeTM.

To obtain this mark, tourism professionals must follow a quality approach that complies with the criteria Qualité TourismeTM.

The eessential requirements are as follows: A warm welcome – Attentive staff – Fluency in foreign languages – Personalized services – Clear and precise information – Guaranteed cleanliness and comfort – Discovery of a destination – Consideration of customer opinions.

This scheme integrates all the benefits of a continuous improvement approach. Structures are marked for 5 years, and are subject to a new mystery visit halfway through the process.

Do not hesitate to contact Élodie if you have any questions about obtaining the Mark.

In order to best meet the needs of visitors but also of their various partners, many tourist offices have decided to integrate a quality approach into their internal operation. In this sense, the tourist office of the Arize and Lèze valleys is committed to the process in order to obtain the mark by the end of 2023.

Obtaining the mark will take place in two stages: the visit of a mystery shopper (July 2023 ) then a full external and independent audit (November 2023).

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Elodie - Tourism quality referent